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How it works

From purchase to being online

An eSIM is a SIM card that is already inside your phone. You download a plan onto it instead of swapping plastic.

  1. 1

    Check your phone

    eSIM support and no operator lock. It takes a minute and saves a wasted purchase.

    Check your phone
  2. 2

    Choose a plan

    Search your destination. A local plan covers one country, a regional plan several. Pick the data amount and the number of days. The days start counting when you buy, so do this shortly before you leave.

    Browse destinations
  3. 3

    Pay

    Payment is taken on a hosted secure page. You get an order confirmation and the installation steps by email.

  4. 4

    Install before you leave

    Scan the QR code from another screen, or use the setup link on the phone itself. Installation needs an internet connection, so do it at home on Wi‑Fi, right after buying.

  5. 5

    Switch it on when you land

    Turn on the eSIM line and enable data roaming for it. Keep your home SIM for calls if you wish.

  6. 6

    Watch your data, top up if needed

    Your account shows data left and the expiry time. If you run low, add a top-up to the same eSIM.

Three states that are easy to mix up

Installed means the eSIM is on your phone. Plan active means the days are counting. Connected means the phone has signal on a local network. Your account shows each one separately.